Which XSI action version and XSI server support aditional phone number...
Hi All, I wish to know Which is the min XSI action version and XSI server support aditional phone number set to nil and commpilot express <excludedAddress3/> to nill i cannot make this possible...
View ArticleWhat should I use for real-time call center statistics?
I currently use OCI-P to fetch call center statistics, polling every n seconds. I've been told that it would be better to use the CCRS proxy and have been playing around with that, but I hear it's...
View ArticleIssue sending xsi-event heartbeat
I am having issues sending heartbeat commands to xsi-events to keep the channel alive. I am getting the response "<ErrorInfo...
View ArticleSetting up Basic Call event subscription
I'm working with the Sandbox trying to get a test event subscription working. I believe I have the correct XML to generate a "Basic Call" subscription but our server never get's a hit when I initiate...
View ArticleIssue keeping xsi event channel open
I have been trying to establish an xsi event channel and I get the response back, but when I subscribe to an event I get a response stating the event channel has been terminated. I am using java,...
View ArticleCallRetrievedEvent – witch side Resumed the call ?
In Held event, one side is in "Held" state (the one who actually hold the call), and the other is in "Remote Held"? state. But in CallRetrievedEvent, how can I figure out who resume the call (checking...
View ArticleCommPilotCall Manager launch from 3rd party WEB portal.
Hello, i am looking for allowing users launch their BWKS app's like Comm Pilot or Attendant console from our custom WEB portal without login (from user point of view) in to XSP. I'd like avoid...
View ArticleVXML capture DTMF
Hello,I'm trying to get DTMF from a VXML script which is called in its turn form a CCXML via dialogstart and joined to a conference via conferenceid="myconfid"If I do the same thing joined to a single...
View ArticleJavascript XSI Event example
I want to create a click to dial web application, and will be using XSI actions to make the call. However I also need to monitor the user's calls, and want to accomplish this only with client side...
View ArticleCall Manager failed to launch
Hi, I am trying to launch the Call Manager and get a request "This website wants to install the following add-on: BwOutlook.CAB from Broadsoft. Then after 98% of loading I get "Timeout occurred...
View ArticleWhat values can the "X-BroadWorks-Protocol-Version" HTTP header allow?
Hello,Can I please get a list of the values permitted in the X-BroadWorks-Protocol-Version HTTP header. For example 17.sp2, 17.sp4, 19 etcAlso, is the same HTTP header version used for XSI-Events and...
View ArticleSample for REST/XSI (c#, vb, .NET)
Hallo, I am looking for a small sample for REST/XSI (c#, vb, .NET), Thanks in advance Susanne
View ArticleMass Outbound Call
hi, Was looking at the xsi api on how to do mass outbound call, for a list of different calling and called users. Any ideas and advise is much appreciated. Thank you.
View ArticleAsync Events
Has anyone have any experaince with the XSP Async Event handling and the XSI interface? I experiance problems with it and hope that anyone can help me.. Kind regards. Joris Schoot
View ArticleWhich XSI action version and XSI server support aditional phone number...
Hi All, I wish to know Which is the min XSI action version and XSI server support aditional phone number set to nil and commpilot express <excludedAddress3/> to nill i cannot make this possible...
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<P>That crew (six beginning) as well, in theory, adds concentrate on defensive strategy. Second-year fitness instructor Bench mark Garcia want to view much less elements made way for (hundred.a...
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